About Us
We Develop High-Functioning Technology Solutions that Meet Client Needs
Our team delivers and supports Salesforce solutions for nonprofits, foundations, and organizations in the affordable housing sector.
We believe in keeping our client’s purpose and process at the forefront, and don’t subscribe to a one-size-fits all approach that forces organizations to do things in ways that don’t match how they work.
Our thoughtfully designed solutions meet client needs, while also supporting longer-term goals for growth.
Our Values
Care
We care about client success, about North Peak’s mission, about each other, and about the details.
Teamwork
We support each other to learn, grow, and make mistakes without fear.
High-Quality
We produce high quality strategic solutions that matter.
Accountable
We are accountable to partners, clients, coworkers, and industry partners. Make no assumptions; communicate well, test and test again!
Share
We share our expertise by educating staff, clients, partners and the Salesforce community.
Evolve
We are continually using creative, forward-thinking, innovative ways to elevate the efforts of clients, staff and the community.
Our Services
Salesforce Implementations: Our Professional Services team provides implementation services for organizations new to the Salesforce CRM platform or who need to evolve their existing Salesforce instance to address pain points or add new functionality. Learn more.
Salesforce Managed Services: Our Managed Services team supports organizations with expert-level processes, recommendations, and Salesforce technical expertise for the ongoing support and enhancements needed to maintain a healthy database. Learn more.
“I appreciate working with North Peak because they focus on nonprofit Salesforce work and always have a great perspective on solutions that have worked for similar organizations.” Barbara Civill Montoya, Director of Operations and Special Projects, Hyde Square Task Force
How We Work
Our clients know how they need to work and are looking for a partner that will design and build a system that fulfills their vision. We lead with our client’s purpose and organizational processes and don’t subscribe to a one-size-fits all approach that forces organizations to do things in ways that don’t work. Our solutions are designed to meet client’s prioritized needs, while being compatible with longer-term goals for growth.
Salesforce Experience
We specialize in Salesforce because it provides our clients with the best opportunity to make database technology work for them, as opposed to having to change how they work to fit within a predefined product.
We’ve helped hundreds of organizations across the public sector elevate their work with Salesforce solutions.Our team is skilled in the most common approaches within the social sector including:
- Agentforce Nonprofit, formerly Nonprofit Cloud (NPC)
- Nonprofit Success Pack (NPSP)
- Program Management Module (PMM)
- Custom Salesforce Solutions
- Outbound Funds Module (OFM)
- NPC for Grantmaking
- Homekeeper
On the Salesforce platform we are skilled at all common configurations, Flows, custom development, Experience Cloud and common third-party apps such as FormAssembly, Apsona, e-signature apps and email service provider integrations.
Salesforce-certifications across the team include Sales Cloud, Experience Cloud, Nonprofit Consulting, and more.
Meet Our Team
We are a team of expert Salesforce consultants who are as passionate about social impact as we are about Salesforce. We’re excited to be able to help teams that we admire every day. Our favorite projects are challenging– we love the hard part.
North Peak is a distributed team, with professionals based around the country.
Brian Pickett
Founder and CEO
North Peak Solutions brings together two of Brian’s great passions: supporting nonprofits and operational excellence.
Carolina Avsar
Managed Services Consultant
Carolina is a creative soul that enjoys working hand-in-hand with nonprofits to optimize the use of their resources and ensure success.
Fiona Rosenthal
Senior Consultant
Fiona joined North Peak in March 2017, following six years as a Salesforce Administrator in the private sector.
Jacory Cary
Managed Services Consultant
Jacory works with clients to perform critical functions that monitor and maintain a healthy Salesforce instance.
Jessica Rosenberg
Senior Consultant
Jessica loves translating complex technology challenges into elegant solutions for mission-driven organizations.
Lyndsay Neer
Vice President, Services
Lyndsay is a collaborator with a passion for helping others succeed and will go the extra mile to motivate and support.
Rose Keyes
Marketing Manager, Admin Coordinator
Rose is passionate about helping mission-driven nonprofits and foundations meet and exceed their technology goals.
Shari Carlson
Director of Professional Services
Shari found her dream career at the intersection of community impact, technology, and business strategy.
Careers
Thank you for your interest in North Peak! We are not currently hiring at this time, but please check back at a later point.